Account downgraded

Has anyone else had their account downgraded? Logged on today to see that although my account was level 2 until October 2015, I am now on a level 1 account and need to upgrade again! Have tried contact us forms before and never had a reply. Just wondering if anyone else has had ytis problem.

That's not good. Try this email address - support@competitorscompanion.com Let me know if you don't receive a reply.

Hope they sort it out for you.

Deborah

Sent an email yesterday and not heard back as yet. Will give it a couple of days.

Still no reply from support. How long should I give it??

Hmmm, tricky question! I've not had a reply to an email sent at the weekend but there has been two posts on the forum by April today so maybe things are starting to happen. (I know this is of little hep for your problem.) Maybe a private message direct to her might do the trick? Another alternative is to try phoning - 01952 522003; you'll get through to Phillips Accountants (it's the Phillips family that started the site)

I'm sorry I don't have a definitive answer for you. Good luck.

Deborah

Hi

My apologies for the delay. I have just responded to your email so please check your inbox for the email.

Kind regards

April